Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Estimated delivery times after fulfillment:
- Turkey: 3–7 business days
- Europe: 7–14 business days
- Rest of the World: 10–20 business days
Delivery times may vary due to customs clearance or carrier delays beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 30 days of the estimated delivery date and we will work with our fulfillment partner to resolve the issue.